Care Instructions

Bulk Roses are shipped directly from our farm to your doorstep. Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey, it is absolutely NORMAL. Just follow these simple steps to ensure your flowers have the proper care.

Tip: Wear protective gloves while handling your roses. Thorns may be present and tinted roses can stain hands and clothing.

 When your boxes arrive, it is important to get your flowers in water as quickly as possible.

1. Remove roses from box. Remove all plastic packaging and rubber bands.
2. Inspect your flowers.*
3. Gather clean buckets, vases, or containers for your flowers. Ensure your buckets, vases containers are very clean. We recommend rinsing them with warm water.
4. Fill the buckets or containers with at least 10cm of fresh, cool water. If flower food is available, follow the package directions for adding it to the water. 
5. Remove any foliage from the flowers that falls below the waterline of your containers. When removing foliage, care should be taken to not damage the stem. Removing any foliage that falls below the waterline will help prevent the  growth of mold or bacteria which could cause premature wilting.
6. Cut stems diagonally under running water using clean, sharp flower shears or scissors. Cut approximately 1-2cm from the bottom of the stem. Immediately after cutting, place the stems in the prepared water.
7. Ensure that you have sufficient room in each container for the amount of stems you will be storing. Overcrowding may cause damage to flowers and effect proper blooming.
8. Allow the roses at least 4 hours to hydrate well. It can take up to 8 to 12 hours to properly hydrate. If you see that some flowers are still drooping after 3-4 hours, it is possible an air bubble has formed in the stem.  
9. 1. Re-cut following the above directions.
   2. Keep flowers in a cool, dark location away from direct sunlight, drafts, or extreme temperatures and heat.
   3. To keep your flowers fresh, change the water every 24 to 48 hours or when the water becomes cloudy. The water will change color if the roses are tinted.. Simply change water as directed. Ensure that your flowers have sufficient water at all times. They will drink an exceptionally large amount of water upon arrival.
   4. We ship our roses with guard petals intact in order to protect the rose during shipping. Upon removal of the protective cardboard packaging, carefully pluck off any brown or discolored guard petals. It is not uncommon to remove an average of 5 petals per rose. 
   Remember that exposing flowers  to warm temperatures will help the flower to bloom, and storing your flowers in a cooler environment will slow down the blooming process.
   

   *Note: Our roses are packed 10 stems per bunch. Our roses are packed in layers to ensure protection during shipping. Below the first layer is a second layer.

   *If upon first inspection, you foresee a problem with your flowers, do not proceed processing your order. Leave the flowers intact in the box and call us immediately on 09 4127606